Terms of Service

1. Agreement to Terms

By accessing or using the NextCore Web Agency website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

NextCore Web Agency provides web design, development, and digital solutions, including but not limited to:

• Custom web design and development
• Website maintenance and support
• Website optimization and performance improvements
• Hosting setup and management
• Consulting and strategy services

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4. Acceptable Use

You agree not to use our Services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Harass, abuse, or harm others
• Engage in unauthorized access or data collection
• Distribute spam or unsolicited communications
• Impersonate others or misrepresent your affiliation

5. Project Terms

5.1 Project Scope

Each project will be defined by a separate agreement or statement of work that outlines the specific deliverables, timeline, and pricing.

5.2 Client Responsibilities

Clients are responsible for:

• Providing necessary content, materials, and access
• Timely feedback and approvals
• Payment according to agreed terms
• Compliance with all applicable laws

5.3 Changes and Revisions

Changes to the project scope may result in additional fees and timeline adjustments. All changes must be agreed upon in writing.

6. Payment Terms

Unless otherwise specified in a project agreement:

• Payment terms will be outlined in the project proposal
• Late payments may incur additional fees
• We reserve the right to suspend services for non-payment
• Refunds are provided at our discretion based on the circumstances

7. Intellectual Property

7.1 Client Content

You retain all rights to the content you provide. By providing content, you grant us a license to use it for the purpose of providing our Services.

7.2 Deliverables

Upon full payment, you will own the final deliverables as specified in the project agreement. We retain the right to use the work in our portfolio and marketing materials unless otherwise agreed.

7.3 Our Property

We retain all rights to our proprietary tools, processes, methodologies, and pre-existing materials used in delivering the Services.

8. Warranties and Disclaimers

We strive to provide high-quality services, but:

• Services are provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We are not responsible for third-party services or content
• We do not warrant that our Services will meet all your requirements

8.1 Use of Artificial Intelligence (AI)

NextCore Web Agency may use artificial intelligence ("AI") tools and software to assist in various aspects of our services, including:

• Code Development: AI code assistants for writing, debugging, or optimizing code
• Testing & Quality Assurance: AI-powered testing tools for bug detection and quality control
• Design Generation: AI tools for creating design concepts, layouts, or visual elements
• Content Creation: AI writing aids for drafting documentation, copy, or content suggestions
• Performance Optimization: AI-powered analysis for improving website speed and efficiency

Our AI Usage Principles:

Human Oversight:

• All AI-generated work is reviewed, edited, and approved by experienced human developers and designers
• AI tools enhance our capabilities but do not replace human expertise and judgment
• Final decisions on all deliverables are made by qualified professionals

Data Protection:

• We do not intentionally share confidential, personally identifiable, or sensitive client information with AI systems
• When AI tools process project data, it is done under secure and compliant conditions
• We comply with data protection laws (GDPR, etc.) when using AI services
• Non-sensitive, non-personal information may be processed to improve development efficiency

Accountability:

• We remain fully responsible for the final quality, security, and compliance of all delivered work
• Any issues arising from AI-assisted work are our responsibility to resolve
• We stand behind all deliverables regardless of the tools used in their creation

Client Rights:

• You may request disclosure of which AI tools were used in your project
• You retain all rights to the final delivered work as outlined in Section 7
• If you have concerns about AI usage, please contact us to discuss alternatives

We use AI to improve efficiency and quality while maintaining the highest standards of data protection, security, and professional service. Our pricing reflects the value delivered, not the specific tools used in creation.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid by you for the specific service
• We are not liable for loss of profits, data, or business opportunities

10. Indemnification

You agree to indemnify and hold harmless NextCore Web Agency from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any rights of others.

11. Termination

We may terminate or suspend your access to our Services:

• For violation of these Terms
• For non-payment
• At our discretion with reasonable notice

Upon termination, your right to use the Services will immediately cease. We are not liable for any consequences of termination.

12. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our relationship. This obligation survives termination of the agreement.

13. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in the courts of the appropriate jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: